Privacy policy
Last updated: July 2026
This page explains what Adaena collects, how we use it, and the choices you have. It is written in plain language so you can understand how your information is handled.
What Adaena is
Adaena is a private space for journaling, gentle reflection, and supportive listener conversations. It is designed to help you express yourself quietly — not to make your feelings public.
What we collect
Depending on how you use Adaena, we may collect:
- Account email
- Display name or nickname
- Journal entries you choose to save
- Reflections generated or saved
- Listener conversations and messages
- Scheduling preferences
- Listener application information
- Reports or safety-related actions
- Basic technical information needed for security and functionality
How we use your information
We use your information to:
- Provide journaling and reflection features
- Connect users with listeners when available
- Support scheduling and notifications
- Maintain account security
- Improve safety and platform reliability
- Respond to reports or support requests
Journal and chat privacy
Journal entries are private to you unless you choose to share them or take an action that involves another person.
Listener conversations are private between you and the listener, subject to safety and moderation needs.
Adaena does not include sensitive journal or message content in email notifications. Emails are meant to alert you that something needs attention — not to forward private words.
When information may be shared
Adaena does not sell personal journal or chat content.
Information may be shared only when needed to:
- Provide the service
- Support safety reviews
- Respond to legal or emergency situations
- Use trusted service providers that help operate the platform
Your choices
You can:
- Delete journal entries
- Leave or report conversations
- Sign out
- Request account deletion
- Update profile information where available
Data security
Adaena uses reasonable safeguards to protect user information, but no online service can guarantee perfect security. We ask you to keep your login details private and sign out on shared devices.
Contact
Questions about privacy or your data can be sent to support@adaena.com.